Privacy Policy

Founding beta policy · Last updated August 20, 2026

What we collect

Account data (your email address and subscription status), the content you create (conversations, companion settings, saved memories, scenarios, and generated images), and minimal operational data (usage counts for quotas, safety classifications, and technical logs needed to run the service).

How your content is processed

Conversations and images are processed by AI models that we host on our own infrastructure. Your chat content is not sent to third-party AI providers, is not used to train third-party models, and is never sold. Companion “memories” are stored so your companion can recall them in future conversations — and every memory is visible, editable, and deletable by you in the app. Private mode disables memory reads and writes for a conversation.

Payments

Subscription payments are handled by our third-party payment processor. We never receive or store your full card details. The processor's own privacy policy governs the payment data you provide to them.

Retention and deletion

Your content is retained until you delete it. You can delete individual memories, conversations, or companions in the app, export everything you have created as JSON, or permanently delete your account data from the privacy page — these controls remain available even if your subscription has lapsed.

Cookies

We use a single session cookie to keep you signed in. No advertising or cross-site tracking cookies.

Sharing

We do not sell or share your personal data with third parties, except: our payment processor (billing status only), and where required by law. Your conversations stay on our servers.

Age

Emberlight is an 18+ service and we do not knowingly collect data from minors. Accounts believed to belong to minors are removed.

Changes and contact

Material changes to this policy will be announced in-app or by email. Questions or data requests: [email protected].